EBPOM LIVE - Virtual Events FAQs

Please find below some frequently asked questions, which may help you:

Accessing EBPOM LIVE

Access to the conference will be via a special pin that we will send out to you. Using this in conjunction with the email you registered with will give you access to the conference platform. It will be similar to logging on to online banking.

We are sorry that the QR code on your ticket may have caused confusion. You do not need this to access any of the course content, LIVE or pre-recorded. 

The pre-recorded sessions can be accessed via our dedicated conference platform – you will just need to login to the platform using your pin and registered email address and you can then start watching the content at your own pace. 

Both LIVE and pre-recorded content can be accessed using a PIN that will be emailed to you in the next 48 hours. The email will include the email address and PIN code you need to insert in the conference login page, and a link to the LIVE conference login page itself. You can find the agenda for the conference on their dedicated page on our website, and again these will be accessible via the conference platform when you have your pin.

You may have entered your pin incorrectly, and similar to online banking our system will block incorrect pins to avoid misuse. We can easily resolve this for you by contacting the Support Team using the Get Support button they will be able to regenerate your pin for you to.

As above, once you have logged onto the conference platform you will be able to access a few different areas which will include:

  • LIVE sessions
  • Pre-recorded sessions
  • Access to discussion tables to meet with speakers and other delegates
  • A virtual expo featuring our sponsors and much more!

If you still have any questions before or during the conference you can contact the Support Team via email or via the conference platform using the Get Support button when it goes LIVE.

A few people have asked if they can share their login with colleagues as part of a socially distanced mini conference at work. We are more than happy for teams to do this but ask that each individual has already registered to facilitate individual participants claiming their CPD / CME. You should also follow socially distancing rules put in place by your government and your hospital/place of work.

As the conference is online, you don’t need to “return” your ticket, but whilst you could pass it onto a colleague to use instead, please note the certificate for the conference is linked to your name.

We are sorry you are having issues logging in. The first thing to do is double check you are entering in the correct email (it will be the one you registered with) and the pin that has been sent to you. If you still can’t log in after this, please click on the “Get Support” button on the login page in the bottom right hand corner and one of our Support Team staff will be able to assist you.

Abstract Competition

All abstracts must be represented in poster format (For more information, see the upcoming email Abstracts: The next steps…). Each poster presenter will be offered a 10- minute time slot to present ‘live’. In terms of the poster or oral presentations:

Poster Display 
You will be invited via email to take part in a small group interactive forum. Each session will have a faculty member present and should last no longer than one-hour. Prizes will be available for presentation, content and style.

Oral finalists
The next stage of marking will determine the oral finalists who will present their study LIVE at the conference. We will email the finalists to let them know a time slot along with other information on how to present.

Certificates will be sent to the lead author / corresponding author once the conference has finished. Please note this may take a few weeks to arrive due to the volume of entries.


There is a dedicated Expo map that you will find on the main EBPOM conference platform. From here you will be able to “visit” all our sponsors, as well as find out about educational opportunities and other EBPOM conferences.

The Expo will be open for the whole of the conference so there is plenty of opportunity for you to visit the booths more than once throughout that time.

You can get in touch with us either virtually via our EXPO Sales booth or by calling Mark on 07957 40483